As of 29 May 2020: Latest Information on rebooking or cancellation options, and enforced cancellations in connection with the Corona crisis ...

Since the Austrian Government plans to publish the latest information on Wednesday, June 3rd, 2020, regarding the further procedures for  the opening of borders to neighbouring countries and also regarding to the further gradual lifting of travel warnings and exit restrictions, we will not be cancelling any further trips until this date. The status of rebooking and cancellation options as well as any enforced  cancellations of trips will remain as per our update of May 2, 2020 (see below). The next update is expected to take place on June 4th, 2020.
 

As of 02 May 2020: Latest Information on rebooking or cancellation options, and enforced cancellations in connection with the Corona crisis ...


... for planned arrivals in June (next update due
29th May 2020)

  • All arrivals up to the end of May must unfortunately be cancelled due to current international travel restrictions and hotel closures etc.
  • All trips with destinations exclusively within Austria and for guests living in Austria, with arrival from 01 June, can take place as planned.
  • All trips to travel destinations outside of Austria, arriving up to and including Friday, 19 June 2020, must be unfortunately be cancelled due to the still existing restrictions on international travel.
  • For all trips arriving on or after 20 June 2020, we still hope that these can also be carried out as planned for international guests and for travel destinations outside of Austria.
  • If you wish to rebook to a later date this year, you can do this with us Free of Charge. Your travel price remains the same, no matter when you travel in 2020. Simply let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already paid will be credited to your trip in 2021. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... planned arrivals in July and August

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... for planned arrivals in September

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

As of 24 April 2020: Latest Information on rebooking or cancellation options, and enforced cancellations in connection with the Corona crisis ...

... for planned arrivals in May (next update due 01st May 2020)

  • All arrivals up to and including Sunday, May 31, 2020 must unfortunately be cancelled due to current (and with no realistic prospect that the situation will improve) travel restrictions and hotel closures etc. For all arrivals from June 01st, 2020, we still hope that these can be carried out as planned.
  • If you wish to rebook to a later date this year, you can do this with us Free of Charge. Your travel price remains the same, no matter when you travel in 2020. Simply let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already paid will be credited to your trip in 2021. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... planned arrivals in June, July and August

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... for planned arrivals in September

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

As of 10 April 2020: Latest Information on rebooking or cancellation options, and enforced cancellations in connection with the Corona crisis ...

... for planned arrivals in May (next update due 24 April 2020)

  • All arrivals up to and including Sunday, May 24, 2020 must unfortunately be cancelled due to current (and with no realistic prospect that the situation will improve) travel restrictions and hotel closures etc. For all arrivals from May 25, 2020, we still hope that these can be carried out as planned.
  • If you wish to rebook to a later date this year, you can do this with us Free of Charge. Your travel price remains the same, no matter when you travel in 2020. Simply let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already paid will be credited to your trip in 2021. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... planned arrivals in June, July and August

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... for planned arrivals in September

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

As of 03 April 2020: Latest Information on rebooking or cancellation options, and enforced cancellations in connection with the Corona crisis ...

... for planned arrivals in May (next update due 10 April)

  • Due to current restrictions, all arrivals up to and including Sunday, May 10, 2020 must be cancelled. For all arrivals from May 11, 2020, we still hope that these can be carried out as planned.
  • If however, you wish to rebook to a later date this year, you can do this with us Free of Charge. Your travel price remains the same, no matter when you travel in 2020. Simply let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already paid will be credited to your trip in 2021. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... planned arrivals in June, July and August

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... for planned arrivals in September

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date this year, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price, which may be slightly adjusted, for 2021 at the latest by October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

 

As of March 27, 2020: Current rebooking or cancellation options in connection with the Corona crisis ...

... for planned arrivals in May

  • Currently we are still hoping that all trips can be carried out as planned.
  • If however, you wish to rebook to a later travel date, you can do this with us Free of Charge. Your travel price remains the same, no matter when you travel in the 2020. Simply let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the deposit already paid will be credited to the trip in 2021. We will inform you of the travel price for 2021 in October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... for planned arrivals in June

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the down payment already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price for 2021 in October 2020.
  • If you cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

... for planned arrivals in July and August

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the down payment already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price for 2021 in October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded. 

... for planned arrivals in September

  • We currently assume that all trips can be carried out as planned.
  • If however, you would still like to rebook your trip to a later date, this is possible at any time, according to our travel terms and conditions, for a rebooking fee of 55.00 euros per booking. Your travel price remains unchanged in this case - no matter when you travel in the 2020. Please let us know your new preferred date (availability on request). A rebooking for the 2021 cycling season is also possible. In this case, the down payment already made will be credited to the trip in 2021 minus the rebooking fee of 55.00 euros. We will inform you of the travel price for 2021 in October 2020.
  • If you wish to cancel your trip, the cancellation conditions apply according to our travel terms and conditions.
  • If the reasons for the cancellation of your trip are reasons that, neither we as the organizer nor you as a customer can influence (e.g. entry / exit restrictions of relevant states, current travel warning for an area directly related to the trip, etc.) and in particular if there is no realistic prospect that the situation will significantly improve, we will, about 25 days before the planned arrival date, contact affected customers by email. The advance payment made up to that point, depending on the customer’s requirements, can be credited towards the booking of a new trip or refunded.

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